3phase Privacy Policy

Your privacy matters to us. This page explains exactly what personal information 3phase collects when you use our platform, how we use it, and the rights you have as a member registered in the Philippines.

Last updated: June 2025  |  Applies to all registered members in the Philippines.

1. What Information We Collect

When you register or use 3phase, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino member. This includes your full name, date of birth, contact details such as your mobile number and email address, and your preferred payment information for processing deposits and withdrawals in Philippine pesos. We also collect technical data automatically when you access the platform, including your device type, operating system, browser version, IP address, and session activity logs. This technical information helps us maintain platform security, detect unusual activity, and improve the mobile experience for members across the Philippines. When you place a bet, enter a lottery draw, or interact with our analysis or VIP features, we record transaction details tied to your account. We may also collect identity verification documents when required by applicable Philippine regulations or our internal compliance procedures. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties.

2. How We Use Your Information

The personal information we collect is used primarily to create and manage your 3phase account, process your transactions in Philippine pesos, and deliver the platform features you have chosen to use, including sports betting, lottery participation, analysis tools, and VIP rewards. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to your use of the platform and cannot be opted out of while your account remains active. Your transaction history and activity data help us personalise the platform experience, surface relevant analysis content, and calculate your VIP tier status accurately. We may use aggregated, anonymised usage data to understand how Filipino members interact with the platform overall, which informs decisions about new features and improvements. When required by Philippine law or regulatory bodies, we may be obliged to use or disclose your information in connection with identity verification, anti-money laundering checks, or responsible gaming assessments. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. If you have questions about any specific use of your data, you are welcome to contact our support team at support at 3phase.club.

3. Sharing and Disclosure

3phase does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors that handle PHP deposits and withdrawals, identity verification partners, and cloud infrastructure providers — and these partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. Where required by Philippine law, a court order, or a lawful request from a government authority, we may disclose your personal information to the relevant authority; we will notify you of such disclosures where we are legally permitted to do so. In the event that 3phase undergoes a business restructure or change of ownership, member data may be transferred as part of that process, subject to the same privacy protections described in this policy. All third-party partners we engage are assessed for their data security practices before any data sharing takes place. We do not share your personal information with other members of the platform or with unrelated commercial entities. If you believe your information has been shared in a manner inconsistent with this Privacy Policy, please contact us immediately so we can investigate.

4. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 3phase platform is encrypted in transit, and sensitive account information is stored using industry-standard encryption at rest. Access to personal data within our organisation is restricted on a need-to-know basis, and staff with access to member data are subject to confidentiality obligations. We regularly review our security practices to address emerging threats and maintain a secure environment for Filipino members. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with applicable law and within the timeframes required. While we apply strong safeguards, no platform can guarantee absolute security, and we encourage you to use a strong unique password and to log out of your account when using shared devices. If you suspect any unauthorised access to your 3phase account, please contact our support team immediately.

5. Your Rights as a Member

As a registered member of 3phase based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also ask us to correct inaccurate or incomplete information linked to your account, and we will process such requests promptly. Where we are processing your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. You may request that we restrict or cease processing your personal data in certain circumstances, and you have the right to object to specific uses of your information where permitted by applicable Philippine law. If you wish to close your account and request deletion of your personal data, please contact our support team; note that we may be required to retain certain records for a defined period in compliance with regulatory and legal obligations. To exercise any of these rights, please get in touch with us at support at 3phase.club and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in line with applicable Philippine data protection law.

6. Updates to This Policy

3phase may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine law, or best practices in data protection. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through in-platform messaging or email. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform. This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, which together form the full agreement governing your use of 3phase. Previous versions of this policy may be made available upon reasonable written request.

Questions About Your Data?

If you have any concerns about how 3phase handles your personal information, our support team is ready to help. You can also visit our FAQ page for quick answers, or create a free account to get started on the platform.